Complete Story
09/27/2025
025. Leadership Resiliency - a Strategic Advantage During Economic Uncertainty
Presenter: Paul C. DuBois
Level of Complexity: Intermediate
1:30 PM - 4:00 PM
Organizations face hard choices in the midst of economic downturn: workforce reductions, cost adjustments, margin pressure, client discontent - the list goes on. Leadership within the organization are often the ones facing the most pressure to protect productivity and revenue, while taking on the additional workload when workforce reductions or cost containment plans are implemented. While leaders may have a vast toolkit to rely on to adjust to changing operational realities, what is most critical in uncertain and high-stress times is a keen and practiced ability to stay resilient. This session will define Leadership Resiliency, and provide leaders with a framework to build personal Resiliency Action Plans, and provide a safe space to ask challenging questions
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
