John R. Mackay has over four decades of experience helping entrepreneurs, primarily in owner-managed businesses, improve their profitability by understanding their strengths and weakness. Since 1982, John has been conducting benchmarking studies for trade associations. Prior to forming the Mackay Research Group, John was Vice President of the Profit Planning Group. In 2004, Mackay spun-off a segment of PPG to form the Mackay Research Group. John received his undergraduate degree from The Ohio State University and his MBA from the University of Colorado.