Complete Story
09/27/2025
037. Leading Change (Closing Keynote)
Instructor: Steve McClatchy
Level of Complexity: Intermediate
11:15 AM - 12:30 PM
CLOSING KEYNOTE
Team Leadership & Leading Change
Align Systems, Lead Change and Drive Improved Results
Vision, mission, values & goals are essential for a team to stay focused and on track. But even more important are the systems, processes, structure and decision making that bring them to life. Management and leadership are very different from one another. Both are vital to the success of a team but each yields different results. In this thought provoking and inspirational presentation, you will learn when your team needs management from you and when your team needs leadership.
Leadership means improvement and improvement means change. Being able to successfully introduce improvement, manage resistance and gain commitment to change is a core competence needed to be a successful leader. If you are interested in creating a world-class team that is committed to improving quality and speed and embraces change this is a “don’t miss” presentation.
- Introduce improvement, manage resistance, and gain commitment to change.
- Correct misalignments and remove obstacles in the way of the team’s success.
- Keep the team motivated and focused on producing measurable results.
- Create a compelling team purpose, list of values and team goals.
- Lead during times of crisis and be a consistent role model that leads with integrity.
Bookstore
Selling Through Tough Times
Paul Reilly
As a sales professional, you know that it’s harder to sell in tough times―whether it’s a recession, industry-wide challenge, or global pandemic. You may also have noticed that some salespeople and managers not only survive but thrive through tough times. How do they do it? What do they do to thrive through adversity?
Paul Reilly explains it all in Selling Through Tough Times: Customers buy differently in tough times, so salespeople need to sell differently in tough times. In this eye-opening and indispensable guide, he shows how to develop the right mindset and adapt your skills to prevail in even the most challenging selling climate. His plan includes both immediate, hands-on action plans (including six Daily Mental Flex activities) as well as longer-range strategies to ensure you (and your team) never get caught on the back foot again.
While the principles of selling are constant, Reilly demonstrates how changing your tactics in tough times will not only help you through current difficulties but help you emerge stronger. You’ll discover how to redefine value in customer terms, reposition products and services, and how employ different persuasion tactics. You’ll also learn how to select and pursue the right opportunities, win more deals, and―crucially―protect profit by embracing the “tough timers” mental attitude.
Tough times are inevitable and often unpredictable. But in Selling Through Tough Times, you’ll find the tools and mindset you need to power through them―and come out on top.
Visit www.ToughTimer.com and complete the 30-Day Tough-Timer Challenge.
