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09/26/2025

015. Understanding Disruption (General Session)

Instructor: Aaron Proietti

Level of Complexity: Intermediate
9:00 AM - 12:30 PM

Disruption follows patterns. Understanding those patterns gives us power. In this session, Aaron uses storytelling, design thinking, systems thinking, and real-world examples to show how individuals at any level can lead through uncertainty by designing environments where change becomes possible and progress sustainable. Audiences walk away with language for the forces at play, insight into how disruption shows up, and clarity on what kind of leadership is needed next.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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