Complete Story
10/14/2024
036. The People Productivity Equation: How to Practice No Surprise Management (afternoon)
Instructor: Kathryne Newton, Ph.D.
Level of Complexity: Intermediate
1:30 PM - 4:00 PM
In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager.
This course will help you to establish goals and use continuous appraisals to enhance performance, manage ongoing change and conflict, and teach you the best training tools for advancing your workforce.
Learning Objectives:
- How to get high performance and improve your climate with improved goal setting and communications; expectations matter!
- Dealing with Change: why is it difficult, and how to use tools for dealing with change.
- How to Manage Conflict: what is it, types of, and how to deal with it to your advantage.
- Learn to modernize your performance evaluations with strategy aligned goal setting and feedback that is consistent and actionable.
Bookstore
Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully
Mike Marks
It takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them. Best seller Working at Cross-Purposes, written by Mike Marks, Tim Horan, and Mike Emerson, takes a look at what really drives these relationships, how often they go bad, and why.
