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12/03/2023

007. How to Digitally Transform to Track KPIs for Distributors (morning)

Instructor: Ken Novak

Level of Complexity: Foundational 
10:15 AM - 12:30 PM

Transformation is more than an eCommerce or IT project. It is literally changing the internal processes of employees by mirroring the process (and matching the expectations) of your customers. It is shifting the mindset of every function within the organization and "That is how we have always done it" is no longer good enough. It is no longer good enough because you are in the middle of a generational shift. The primary buying motion of thumbing through print catalogs with tech specs and part number tables is not how Gen X/Y and Millennials shop. Your customers’ digital standards are defined by their B2C experiences. Join me at this session to learn how to transform and how to measure the success of it. This session will help you measure return by tracking top-line growth and operating cost expense via digital.

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Who Comes Next? Leadership Succession Planning Made Easy

Mary C. Kelly

51fxla0l57l. Sy291 Bo1 204 203 200 Ql40 Ml2 Leaders leave. It's inevitable. It might even happen today. Are you prepared? Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating and implementing a viable succession plan.

This essential guidebook simplifies the process and gives you the tools you need to build and activate your leadership succession. You’ll find a comprehensive action plan, a library of all the tools needed to develop and sustain your plan, and a resource guide. You’ll learn how to:

  • Communicate with customers about the change
  • Identify talent gaps in your succession plan
  • Decide which succession planning model to adapt
  • Find the next generation of leadership within your organization
  • Handle the unique emotional complexities of succession in a family-owned business

Whether you are part of a small, family business, a Fortune 500 company, or a non-profit, you need to start now by answering the question: WHO COMES NEXT?

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