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01/11/2021
007. Finding the Balance in Distribution: People, Product & Profitability (afternoon)
Instructor: Jason Bader
Level of Complexity: Intermediate/Advanced
1:30 PM - 4:00 PM
This course is all about building a profitable operation. Managers of wholesale distribution locations need to understand how to lead their team down the path of profitability. Unfortunately, many of them were thrust into these positions without any formal training. It starts with getting everyone on the same page so that the location can provide a superior customer service experience. At the same time, the manager needs to be accountable to the assets they have responsibility over. This is the balancing act of every effective manager. In this session, we will cover the basics of coaching, managing, and driving your way to profitable location growth.
Learning Objectives:
- Understand the basics of net profit enhancement
- Discover how communication builds trust in the team
- Learn effective time management and delegation techniques
- Analyze customers based on profitability
Bookstore
Who Comes Next? Leadership Succession Planning Made Easy
Mary C. Kelly
Leaders leave. It's inevitable. It might even happen today. Are you prepared? Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating and implementing a viable succession plan.
This essential guidebook simplifies the process and gives you the tools you need to build and activate your leadership succession. You’ll find a comprehensive action plan, a library of all the tools needed to develop and sustain your plan, and a resource guide. You’ll learn how to:
- Communicate with customers about the change
- Identify talent gaps in your succession plan
- Decide which succession planning model to adapt
- Find the next generation of leadership within your organization
- Handle the unique emotional complexities of succession in a family-owned business
Whether you are part of a small, family business, a Fortune 500 company, or a non-profit, you need to start now by answering the question: WHO COMES NEXT?
