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10/11/2019

003. Tool Up: How to Select, Implement, and Manage Software so Your Technology Works for You

Instructor: Anne Patterson

Sunday, March 14, 2021, 8:30 – 11:30 a.m.

Today’s Small to Medium Enterprises (SME’s) have an unprecedented selection of software solutions. And cloud-based hosting has virtually exploded the number of options. But with the plethora of alternatives comes the challenge: how to select the solution that best fits your company’s needs? And once selected, how to implement – without bleeding the organization’s budget and bandwidth? And once implemented, how to leverage to move the needle on operational performance? These are the three questions covered in our course. Learn how to make technology work for you, not the other way around - which so often seems to be the case.

 

Anne Patterson

11Anne’s career spans sales operations, planning and distribution in multi-national companies, including the use and implementation of enterprise IT systems on a global scale. A respected project manager, inventory practitioner, and enthusiastic teacher and team-builder, her passion is linking people, processes, and technology. 

 

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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